Payments and Security

ORDERING PRODUCTS AND CUSTOMER PROTECTION

Placing an order through the e-shop means entering into a remote sale contract, regulated by the legislative frame of the Law no. 2251/1994, as amended. You have the right to place a valid order through the e-shop on the condition that you have the legal capacity, abiding by the articles of the Greek Civil Code (provided you are 18 years old and are not under judicial support as far as entering a sale contract is concerned). Representatives of legal entities may also place orders with the company reserving its right to claim the value of any order that might have been placed by persons with no legal capacity from their supervisors or legal guardians.

PROCESS OF PLACING AN ORDER THROUGH THE E-SHOP:

The special form must be completed with all the necessary information for entering into a sale contract. Unconditional acceptance of the terms of the sale contract and the terms of use, with the electronic choice “I ACCEPT” that is provided to the interested party by the website.

To facilitate payment for those who wish to buy products from our e-shop, www.tsplatinum.gr offers the following payment methods:

By charging your credit card. Our website, www.tsplatinum.gr, has taken all necessary precautions regarding the security of your transactions through your credit card and all credit and debit card holders are subject to validity control. It is important to specify necessarily a phone number and a valid e-mail address.

1. By Credit / Debit Cart (Viva Payments – Viva Wallet).

2. By bank transfer, by sending the copy of the payment slip through e-mail to info@tsplatinum.gr .

ΒΑΝΚ: NATIONAL BANK OF GREECE

IBAN: GR3501106820000068200166087

ACCOUNT NAME: TRADE SOLUTIONS PLATINUM I.K.E.

ΒΑΝΚ: ALPHA BANK

IBAN: GR9001401820182002002004830

ACCOUNT NAME: TRADE SOLUTIONS PLATINUM I.K.E.


Customers are informed through the website, before execution of their order, about the identity and the address of the supplier, about the product’s basic characteristics, the price, the quantity, the shipping costs, the form of payment, of delivery, the validity period and price of a potential offer and the right of withdrawal.

By sending the order form, customers receive an electronic copy of the order, which they can save.

The prices stated for each product in the respective catalogs include the VAT charge (24%), and www.tsplatinum.gr reserves the right to readjust prices without previous notice.

SAFETY

The www.tsplatinum.gr website uses the SSL services for secure online commercial transactions. Τhis way, all credit card information is encrypted so that it cannot be read or altered during their transfer over the Internet.